Matthew Winas, DO

Matthew Winas, DO
Candio Feldman Kovacs & Lakata 1230 S Cedar Crest Blvd Ste 201 Allentown, PA 18103
Add a Review

Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 24, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I'm usually somewhat sensitive to the heat, so I was a little worried that their office would be too hot, but it was fine. I was very comfortable the entire time. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They also have a very convenient email communication system whereby I have never waited more than 30 minutes to get a response. If my question is of an acute nature, they answer within 5-10 minutes! Excellent time saver and Dr. Winas is THE best!!
by Grrateful1
August 15, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by LMB
April 20, 2011
Add a Review