Stephen Burns, MD

Stephen Burns, MD
Coastal Pediatric Assoc 775 SW 9th St Ste A Newport, OR 97365
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Great, caring, patient doctors and staff. The kids receive wonderful care.

The office runs late pretty often so be prepared to wait a while.

Also due to poor reception, the on call doctor doesn't always get the message/return calls immediately. So it means more waiting or taking your child to emergency.
by Mom of three! xxx.xxx.138.83
March 11, 2016
I have been a customer for 30 years, the doctors there are awesome.
by Linda Eriksen xxx.xxx.237.7
September 09, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
by Anonymous xxx.xxx.124.98
July 09, 2014
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
I Already Have
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
by Anonymous xxx.xxx.39.108
May 07, 2014
Did you leave the office feeling satisfied with your visit?
Yes
If your child is sick can the pediatrician see him/her on the same day?
No, but they're usually seen pretty quickly
Was this pediatrician friendly?
Yes
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Does the provider's staff treat you well?
Somewhat
by kattie xxx.xxx.195.133
March 08, 2014
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider late to your appointments?
No, they were on time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.121.72
November 18, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.15.209
October 27, 2013
Did this provider use excessive foul language?
No
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by elisha xxx.xxx.82.114
October 23, 2013
Does this provider remember you by name?
No, and they don't make an effort to even try
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Were the waiting room chairs comfortable at this pediatrician's office?
Not at all; cheap and plastic
Was this provider's office too cold?
Yes, I was freezing
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.141.36
October 08, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider late to your appointments?
No, they were on time
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.233.62
November 15, 2012
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