Thomas Houston, MD

Thomas Houston, MD
West Side Orthopedic Group Inc 5755 Monclova Rd, Westside Orthopaedic Group Maumee, OH 43537
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Fairly Easy
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.100.153
January 08, 2014
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider friendly?
Very! The most welcoming office I've visited!
by jim samples xxx.xxx.212.199
October 10, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Shirley xxx.xxx.103.225
January 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.48.122
September 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.220.165
March 13, 2012
Would you recommend this orthopedic surgeon to others?
Yes
by Anonymous
January 25, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 27, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 11, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
July 28, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this orthopedic surgeon use current and safe equipment?
Yes
by Anonymous
July 25, 2011
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