Directory > Providers > Doctor > Orthopedic Surgeon > OH > Chagrin Falls > Patrick Hergenroeder, MD > Reviews

Patrick Hergenroeder, MD

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Patrick Hergenroeder, MD
Ameri-Sports Medicine
(7 Reviews)
> Get Phone Number & Directions
34 West Washington Street Chagrin Falls, OH 44022
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
He is unparalled in medicine,diagnosis and surgical abilities. As a patient it is well worth the aggravation of sometimes ridiculously long wait times in the office. This being said, he has no"people skills" with the staff he works with both in the OR and the office. He is self centered and egotistical. Again, if you can tolerate this, he will get you healed to the best of your abilities. Remember, the longer you wait for needed repairs, the less better the outcome no matter who does your surgery. He will tell you this.
by CMc xxx.xxx.24.184
June 24, 2015
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Was the background music pleasant while you were in the waiting room?
Yes
by Anonymous xxx.xxx.138.242
November 05, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.110.170
July 05, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
January 11, 2012
They are WAY overbooked and the staff very discouteous on most occasions.
At a minimum, I've had to wait at least an hour for my appointment, and once had to wait 3 1/2 hours! When asking for a referral to a different pyhsyical therapist (one closer to my home), they refused on multiple occasions and couldn't understand why I coudln't come to THEIR office for the therapy. I explained that their office is completely out of the way for weekly therapy, but I would go there for appointments with the surgeon. After much arguing over a period of days, they then conceded to my request, but that it would be at least a week before the could get it done. Has anyone heard of a fax machine? Nevertheless, the surgeon's ability to perform surgery is outstanding. However, everything else about the business is mininal at best. As a surgeon, I will definitely recommend the doctor to people I know, HOWEVER, I will also warn them about the downsides to his office.
by Bummed knee
November 01, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
October 20, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider listen to your input and concerns?
Yes
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
September 26, 2011
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Map and Directions
34 West Washington Street, Chagrin Falls, OH 44022