Lynn Simpson, MD

Lynn Simpson, MD
Ob-Gyn West Inc 805 Columbia Rd Ste 102 Westlake, OH 44145
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 23, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Are you going to visit this provider again?
Without a doubt!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 13, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 12, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 12, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
September 12, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
August 12, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 28, 2011
Does this OBGYN use current and safe equipment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Was this provider's staff friendly?
Friendly Enough
by Anonymous
May 27, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 19, 2011
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