Directory > Providers > Doctor > Internist > OH > Columbus > Michael Conaway, MD > Reviews

Michael Conaway, MD

Nearby

Internists

OhioHealth Primary Care Physicians

Columbus, OH

OhioHealth Primary Care Phys Concierge Medicine

Columbus, OH

OhioHealth Primary Care Physicians

Columbus, OH

OhioHealth Primary Care Physicians

Columbus, OH
Get Featured on Wellness.com > Learn More
Michael Conaway, MD
Riverside Internal Medicine
(10 Reviews)
> Get Phone Number & Directions
4845 Knightsbridge Blvd # 210 Columbus, OH 43214
Add a Review

Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
While Dr Conoway was pleasant and knowledgeable, (although he clearly had an agenda, given that he prescribed me medicine that was far more costly than others. Due to his relationship with the pharmaceutical company). However, his front office assistant, Stacy Nappi was rude, condescending, and disrespectful. The issue came about after my third appointment, and after I inquired regarding the timeliness of appointments, as I was regularly kept waiting between 45-55 minutes (beyond my scheduled appointment time) during each visit. Her exact words were "well, you DO realize he's a doctor, don't you? He has more important matters to attend to." After I told her that her tone was unacceptable and condescending, she then became even more defensive and told me that if I couldn't wait, I needed to find a new doctor for future appointments. I clearly did that, and believe it's important to note what type of front-line service you should expect--particularly after I spoke with a co-worker, who ironically had also stopped seeing Dr. Conoway due to Stacy's behavior.
by NYC to Ohio xxx.xxx.66.38
August 21, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.74.148
February 18, 2013
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 24, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Are you going to visit this provider again?
Sure
by Anonymous
September 23, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 16, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 13, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 11, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
June 10, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 03, 2011
Add a Review
Map and Directions
4845 Knightsbridge Blvd # 210, Columbus, OH 43214