Mary Mudd, MD

Mary Mudd, MD
Mary Beth Mudd Inc 1070 Polaris Parkway, Suite 120
Columbus, OH 43240

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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
They made the extra effort to make sure every question and concern I had was addressed. Their equipment was the absolute best I have ever seen. Everything was totally new and of the highest quality. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. As soon as I walked in the door, I could tell that #fullname~the surgeon# was very respected by all the nurses and the staff. I immediately knew I was under the care of a kind, caring doctor. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by J.H.Smith
XXX.XXX.15.117
Would not recommend based on very strict cancellation policy. We are in the middle of a deep freeze with schools being canceled and even though I called 24 hours before to move my appointment, they would not do without still charging me the $75 consult fee. Will not spend another dime at this place since very inflexible and not understanding of the need to reschedule. Front office staff weren't very friendly either. Very disappointed as I've never even stepped foot in their office.
by annoyed
XXX.XXX.108.103
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider have reasonable prices?
No, it was expensive.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
XXX.XXX.30.96
The cellulaze procedure was a major disappointment. It was quite expensive and I had no visible results. My regret is that I wasted $6500 before speaking with 2 plastic surgeons who informed me cellulaze isn't effective (or minimally effective) for advanced cellulite.Therefore, determining whether you are an appropriate candidate for this procedure is an all-important part of the discussion with the physician performing it. Get another opinion and don't let the enthusiasm of the physician sway you. This may be why many plastic surgeons do not offer it.(Think about it.) Consider a thigh lift if you want better results. The cost was the same for me. In terms of service in the office, Dr Mudd is vivacious, accessible and knowledgeable. Her staff is friendly but didn't return phone calls. My review is for this procedure only. Other procedures at this office may be highly successful.
by lady who hated cellulaze
XXX.XXX.59.29
Was this cosmetic surgeon's staff friendly?
Not Really
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
No, I was very nervous that I would have to pay for a second procedure if something went wrong
by Anonymous
XXX.XXX.189.162
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes very quickly, and it was very accurate
by Anonymous
XXX.XXX.239.120
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was glad that they gave me a cost estimate before my actual procedure. I was able to budget and plan for my procedure, and didn't get any unexpected bills afterward. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relatio nship with all of their staff members.
by Anonymous
XXX.XXX.226.29
The cellulaze treatment I received did NOT work and cost $4500. A year later the office called to say they had made improvements in this procedure. I did not enlist this procedure to be done as "an experiment.", but, rather, to get results. Dr.Mudd offered to do it again, but it would entail 2 (2hr.) trips) again. I have called 3 times in a week asking to speak with her and she has yet to return my call. Is this professionalism?? I would not recommend her.
by donna
XXX.XXX.125.3
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Absolutely! They had been doing my procedure for years
Did this cosmetic surgeon recommend scheduling multiple procedures at once?
No, they made sure that I would have my procedures on separate days to reduce the risk
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
XXX.XXX.183.17
Does this provider offer flexible appointment times?
Yes
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did the cosmetic surgeon send you informational material before your consultation?
Yes they sent me plenty of informational material before my consultation
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
XXX.XXX.108.129