Monique Cohn, DO

Monique Cohn, DO
Advanced Dermatology 8940 Darrow Rd Twinsburg, OH 44087
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Consumer Feedback

(11 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Terrible experience! Waited over 2 hours, obviously overbooked. Barely looked at me, not answering questions, looking at me like I was possessed for asking for a skin check-was vague when I asked her questions. Left feeling like an idiot for waiting for such rudeness. She pranced through the hall like a queen, going from room to room.
by Karen xxx.xxx.137.133
April 11, 2019
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.192.8
January 05, 2014
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you experience unnecessary pain during your visit?
No
Did this provider prominently display their diplomas or business license?
No, I never saw one
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Jeanne xxx.xxx.205.244
October 21, 2013
I felt very rushed. After waiting 1 1/2 hours the so called dr. barely spent two minutes with me and almost completely ignored me. They definitely didn't answer any of my questions. I will never go back or recommend their services
by JDR xxx.xxx.55.186
July 25, 2013
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. I felt the staff was rude and unprofessional, and I was publicly "scolded" for asking the doctor questions about my skin. Imagine that, when you can't even ask your own doctor a question about YOUR condition related to HER field of expertise. On a positive note, her office was well organized and clean. Overall though, recommending them to someone would be like a punishment. I won't give them any more business!
by No Questions Allowed xxx.xxx.158.111
February 05, 2013
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this dermatologist friendly?
Not really
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.174.16
January 28, 2013
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.218.58
November 12, 2012
Terrible Experience, will NEVER go back. Monique Cohn is a very snooty, rude Dr. that made me feel horrible. She holds her clipboard, rushing through the appt. and never even touched my skin. I gave her a chance - going for about 6 months, biggest mistake. She's a mean person. Her staff is unprofessional as well.

She is argumentative as well. Don't even think about asking her any questions, she puts you down. Very defensive, unreal.. truly a negative experience.
by NEVER GOING BACK xxx.xxx.151.81
July 05, 2012
A big disappointment. Went here for over a year and always left feeling berated, and bad - almost in tears. She's intimidating and rude. Her staff is quick and rude also. I don't know why I kept coming to this office. If you ask her a question, she's very mean. My face never cleared up. I went to another dermatologist and all was much better.
She's bullies you into believing what she's doing is right and everything is your fault. It's unbelievable.
by Not Happy xxx.xxx.40.11
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Cynthia xxx.xxx.167.244
March 20, 2012
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