Gary Frenette, MD

Gary Frenette, MD
1100 S Tryon St Ste 400 Charlotte, NC 28203
Add a Review

Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Excellent doctor and chemo facility. Highly recommend
by Bunny xxx.xxx.182.43
September 02, 2014
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider have helpful information available online?
Definitely
by Anonymous xxx.xxx.106.138
June 12, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Always
by Anonymous xxx.xxx.107.205
March 31, 2014
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by carolyn barenes xxx.xxx.110.54
October 05, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.193.206
July 22, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.115.19
June 19, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have helpful information available online?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.223.246
February 21, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Nurse LMN xxx.xxx.156.138
December 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.75.174
September 03, 2012
Does this provider offer flexible appointment times?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 18, 2011
Add a Review