Lanny Newell, MD

Lanny Newell, MD
Raleigh Gastroenterology 4201 Lake Boone Trl Ste 5 Raleigh, NC 27607
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.56.146
October 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.186.54
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.152.130
May 18, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
by Anonymous
March 05, 2012
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They barely had any magazines to choose from, and the ones that were available weren't very interesting. I was impressed with their office equipment. Everything was current and met safety standards. I was confident that they were using the latest treatment methods. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it.
by PATIENT1
January 17, 2012
Did this provider have reasonable prices?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 15, 2012
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 23, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
December 19, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
June 27, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 14, 2011
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