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Bruce Seaton, DO

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Bruce Seaton, DO
Lake Norman Family Medicine
(10 Reviews)
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396 Williamson Rd Mooresville, NC 28117
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Been going to this practice for over ten years, have always been satisfied with the service. Although sometimes felt, like the medical staff may want to listen / take patient concerns more seriously and address them no matter how big or small. They were always very easy to make an appointment with, even worked me in when needed. I did have to push for a referral to address some of my medical concerns. I was sent to a specialist with in their umbrella. I was EXTREMELY DISAPOINTED, I attempted to communicate with the specialist and the admistrative staff to resolve my concerns. Was left unhappy to their unwillingness for a resolution. Outcome - I've left the practice I've been a patient for over 10 years.
by Jay xxx.xxx.123.22
December 17, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 28, 2012
Was this family doctor friendly?
Extremely Friendly
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 15, 2011
Was this family doctor friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider have reasonable prices?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
August 19, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider use excessive foul language?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 15, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by kimberly
August 12, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 23, 2011
Was this provider's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 16, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 12, 2011
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 12, 2011
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Map and Directions
396 Williamson Rd, Mooresville, NC 28117