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Samuel Kelly, MD

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Samuel Kelly, MD
UNC Regional Physicians Family Medicine at Palladium
(41 Reviews)
> Get Phone Number & Directions
5826 Samet Drive Suite 101 High Point, NC 27265
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr Kelley is our family doctor for 17 years and has always been wonderful and patient to us. ( my husband--Zhigang Wu, my daughter---Catherine Wu and me were all his patients.) We recently moved to California, He will be missed very much.Wish his family the best from my heart.
by rRuiping Lun xxx.xxx.197.160
October 13, 2015
Dr.Kelly is my family Dr.for several years now and has always been great and patient with me.Since my heavy injuries over time he has treated some skin conditions and has always been kind and helpfull.
Looking forward to many more years with this office and Dr.Kelly.
by S.Mitrusic xxx.xxx.234.210
June 01, 2015
Wonderful!!!
by happy patient xxx.xxx.37.0
February 24, 2015
Was this doctor's staff friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this doctor friendly?
Not Really
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.249.44
July 18, 2014
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor friendly?
Friendly Enough
Was the wait time for your appointment reasonable once you got to the office?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this family doctor to others?
I Already Have
by Anonymous xxx.xxx.161.206
March 12, 2014
I have been with Dr. Kelly for several years and he found an abnormal result on my pap smear. He got me to a specialist who was able to help me. My health is all the better for Dr. Kelly. The office is comfortable & the receptionists are nice too.
by Em xxx.xxx.3.53
February 20, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.216.242
July 08, 2013
The front desk staff are very friendly as well as the nurses. I felt embarrassed by the time I left the practice after seeing Dr. Kelly. I do not have insurance and am self-pay. After paying the initial $76 to be seen, I was given a red folder with my information, evidently it's meant to be a red flag that you're not insured. After a brief non-personal examination by Dr. Kelly. my complaints for the issues I was in there for were discounted and told to take ibupofen until it goes away. Dr. Kelly spent more time asking who I worked for, asking if they offered insurance, why I didn't have insurance, and telling me the importance of having insurance. Gave me examples of other people who did not have insurance and then had rather expensive medical issues come up.

I felt as if he was being condescending about my choice to not have insurance and preferring to self-pay as it is very rare that I require medical services. He said that he "noticed my red folder" and that's why he decided to chide my lack of coverage. It felt as though he spent more time discussing that rather than diagnosing my problem.

Long story short. Later in the day my symptoms began to become unbearable and so I had to make a trip to the E.R where I had a CT scan done and was administered antibiotics. It was discovered that I DID in fact have a severe soft tissue infection in my jaw as I had suspected. I feel that Dr. Kelly lacked competence to attempt to fully diagnose my issue and was more concerned about the red folder I was carrying. Had he performed his job, he would have found the infection before it got out of hand and saved me the cost of having to make a trip to the E.R. Maybe it was his way of teaching me a lesson about the importance of carrying insurance?

If I ever find myself visiting Cornerstone Urgent Care again, I will be sure that Dr. Kelly is NOT my physician.
by RB xxx.xxx.148.103
April 27, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.66.153
March 04, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.249.84
February 27, 2013
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Map and Directions
5826 Samet Drive Suite 101, High Point, NC 27265