Lisa Bookert, MD

Lisa Bookert, MD
Clayton Family Practice Med PO Box 1087 Clayton, NC 27520
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by BB xxx.xxx.157.11
October 02, 2013
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider answer all of your questions?
Yes
by Clayton resident xxx.xxx.127.112
June 27, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.86.26
June 03, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.180.156
March 28, 2013
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Were you able to relax during your appointment?
No, I was on edge
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this family doctor answer all of your questions?
No, I left confused and frustrated
by Disappointed xxx.xxx.94.252
March 26, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
January 15, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this family doctor's staff friendly?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 08, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 09, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to make an appointment with this provider?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 07, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this family doctor use current and safe equipment?
Yes
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
August 16, 2011
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