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Richard Kleinmann, MD

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Richard Kleinmann, MD
Presbyterian Endocrinolgoy
(9 Reviews)
> Get Phone Number & Directions
Ste 220, 1918 Randolph Road Charlotte, NC 28207
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
by Anonymous xxx.xxx.80.38
February 27, 2013
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you refer this provider to a family or friend?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.190.55
November 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.157.32
April 25, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 16, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 29, 2011
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider treat their staff well?
Kind of, but not very well
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
August 08, 2011
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They have really great customer service here. They always put their customers first, regardless of the situation. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by Carmen
May 16, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 13, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
No, it was fine
by Anonymous
March 11, 2011
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Map and Directions
Ste 220, 1918 Randolph Road, Charlotte, NC 28207