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Jennifer Helton, MD

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Jennifer Helton, MD
Steelecreek Dermatology
(52 Reviews)
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11040 S Tryon Street Suite 203 Suite 2500 Charlotte, NC 28278
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 25, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Dr. Helton has saved my wife's life. She is a true gem.
by carmen talarico, MD
October 26, 2011
I will absolutely return. Actually, I've been seeing Dr. Helton for about 3 years. I always try to book appointments conveniently located to my home and other businesses so that I can use my time wisely.
by tval
October 18, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 10, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They have a very good professional reputation. I know that I'm under the care of an expert. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by elizabeth dockery
October 02, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider answer all of your questions?
Some were answered
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
September 30, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 21, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
August 28, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 11, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 08, 2011
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Map and Directions
11040 S Tryon Street Suite 203 Suite 2500, Charlotte, NC 28278