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Jennifer Helton, MD

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Jennifer Helton, MD
Steelecreek Dermatology
(52 Reviews)
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11040 S Tryon Street Suite 203 Suite 2500 Charlotte, NC 28278
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
We created a partnership and devise a game plan the first visit. I was impressed with the mobile app and the use of technology.
by FLG xxx.xxx.140.120
September 16, 2014
Please enter your review here.
by Chris xxx.xxx.80.149
August 20, 2014
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this doctor use current and safe equipment?
Yes
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They weren't interested what was going on for me so they asked very few questons.
by Anonymous xxx.xxx.148.60
August 19, 2014
Excellent service
by leigh xxx.xxx.241.202
July 29, 2014
We just recently moved back to the Charlotte area after being out of state for 2 years. This practice was brand new when we left. I thought I'd try this practice out since it's closer than my usual dermatologist. When I arrived, I filled out all of the necessary paperwork, provided my DL & my insurance card.
I did not feel comfortable putting my SS# on my paperwork. I have never had a practice refuse my insurance card coverage due to the fact that I would not give my SS# to them. They then told me I could be a self pay. My question. You have my insurance card and everything else that is needed. They told me it was their "office policy" to need the SS#.
I have never been to a doctor that refused to use my insurance card just because I refused to give my SS#.
They were glad to turn me away all because of a SS#. I guess their SS#'s are more important than their growing business. I live in Lake Wylie, which is only a few minutes away from their office. I will make sure my friends know how this practice works as far as what's required to see the doctor here. I am scheduled to see my usual doctor tomorrow.
by Anonymous xxx.xxx.236.241
July 28, 2014
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider remember you by name?
Mostly
by Lewis xxx.xxx.80.149
July 08, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Kim Porter xxx.xxx.134.182
January 22, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Completely!
by betty perry xxx.xxx.96.80
November 11, 2013
Dr. Helton is very professional & knowledgeable. She seems to be genuinely concerned with the your wellbeing and takes the time to explain your condition to you. It was an awesome experience.
by Nealy Creasman xxx.xxx.98.42
October 10, 2013
I took my 92 yr old Mom who is a Hospice patient and very fragile to this practice. I made sure the staff knew that she was fragile and may not be able to wait long. We were in the waiting room 45min. and they eventually refused to see her because she did not have her supplemental insurance card. We had her Medicare card, had the account number for her supplemental insurance, the office staff talked on the phone with the insurance provider who confirmed she had coverage but Helton's policy is not see a patient unless they physically have the card. So policy is more important than the patient. I am glad we did not see her.
by Joe xxx.xxx.188.140
October 02, 2013
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Map and Directions
11040 S Tryon Street Suite 203 Suite 2500, Charlotte, NC 28278