Zoe Draelos, MD

Zoe Draelos, MD
2444 N Main St High Point, NC 27262
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Consumer Feedback

(43 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Were the waiting room chairs comfortable at this dermatologist's office?
Not really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this dermatologist's staff friendly?
Not Really
Did this dermatologist answer all of your questions?
No, I left confused and frustrated
Did you feel that your visit with the provider was time well spent?
No
by Jim Bob Brown xxx.xxx.168.170
March 04, 2014
Staff was unfriendly, office was pretentious and uncomfortable. I waited 45 min to see the doctor for five minutes. She only looked at my skin lesion with her naked eye before quickly making a diagnosis. Even though it was a lesion that had not healed in months, she did not biopsy. She wrote a diagnosis on a piece of paper, gave me a very condescending explanation of what the world meant and told me to "Google it." I will not be back.
by MM xxx.xxx.123.28
March 01, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.73.186
October 16, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.20.232
September 14, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
No, they were on time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.16.225
May 22, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too loud?
No, it wasn't too loud
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.240.7
May 07, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider have reasonable prices?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.121.233
February 25, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Yes
Was this dermatologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.175.127
February 18, 2013
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.177.177
October 31, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.76.101
October 24, 2012
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