William Sumner, MD

William Sumner, MD
Dermatology Group Of The Carolinas 335 Penny Ln, Inas Concord, NC 28025
Add a Review

Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Would you recommend this dermatologist to others?
I Already Have
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.102.206
October 08, 2012
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. It is obvious that their office is cleaned regularly. It was fantastic.
by Kim Hendrix
January 13, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 18, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
May 12, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Don
May 05, 2011
Add a Review