Braxton Hillerman, MD

Braxton Hillerman, MD
Watertown Ear Nose Throat Group, Md, Pc 826 Washington St Ste 204 Watertown, NY 13601
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Hillerman is very trustworthy; he has this air of competence and skill that lets you know that he knows what he's doing. The staff are really friendly and everything is clean and well-kept. Good experience!
by rajpaj xxx.xxx.2.187
February 10, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Merrie P xxx.xxx.44.103
October 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by JAnet xxx.xxx.172.33
August 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Gabrielle Sparks xxx.xxx.51.10
August 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.66.220
April 09, 2012
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I felt very safe in their care. I definitely trust them. They gave me sufficient information to make a decision about my treatment plan.
by vanessa
February 27, 2012
Was this provider's office too cold?
No, it was fine
by Anonymous
November 01, 2011
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
August 18, 2011
Did this ENT Otolaryngologist answer all of your questions?
Yes
by Anonymous
August 10, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
July 06, 2011
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