Gilles Chapados, MD

Gilles Chapados, MD
700 McClellan St Schenectady, NY 12304
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this ENT otolaryngologist to others?
Yes
Was this ENT otolaryngologist's staff friendly?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Anonymous xxx.xxx.41.186
March 24, 2014
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider give unbiased advice?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Zekey61 xxx.xxx.40.213
September 30, 2013
Are you going to visit this provider again?
If I need to, I'll return
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.54.133
August 12, 2013
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.35.121
January 15, 2013
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to relax during your appointment?
Yes
by Anonymous
February 06, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
November 30, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 01, 2011
It is obvious that their office is cleaned regularly. It was fantastic. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They made the extra effort to make sure every question and concern I had was addressed.
by don
June 09, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this ENT Otolaryngologist friendly?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 01, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by JOHN DOEDERICH
April 06, 2011
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