Stephen Trauzzi, MD

Stephen Trauzzi, MD
Sound Shore Urology 120 Warren St New Rochelle, NY 10801
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.203.146
November 01, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.210.204
June 18, 2014
Is this urologist easy to reach in an emergency?
Absolutely! I can always count on them
Did they follow up with you after your appointment?
Yes.
Was this provider's office clean?
It was satisfactory
Did you experience unnecessary pain during your visit?
No
Are you going to visit this urologist again?
Without a doubt!
by Anonymous xxx.xxx.116.137
January 22, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to make an appointment with this urologist?
Yes! It was effortless!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.123.162
June 06, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by roseann demers xxx.xxx.186.190
March 27, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.171.179
September 13, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this urologist give unbiased advice?
Yes
by Anonymous
February 17, 2012
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Not Really
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 27, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Yes, they always put customers first
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 19, 2012
I appreciated that Dr. Trauzai was still concerned about my husband's health even after he left the office. He followed up after his appointment and surgery. He really make an effort to get to know his patients. The staff always address my husband by his name and they were courteous and patient They listened closely to all his concerns, and showed a lot of attention to detail. Dr. Trauzzi is a most competent surgeon and his bedside manner is outstanding.
by Lizbeth Gannecilli
January 16, 2012
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