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Charles Niles, MD

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Ophthalmology Associates of Western New York

Williamsville, NY
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Charles Niles, MD
Ophthalmology Associates of Western New York PC
(12 Reviews)
> Get Phone Number & Directions
6333 Main Street Williamsville, NY 14221
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
The nurse that examine my husband today was very unfriendly, and very rude!! Been to those Dr for years never before had a problem, please give the lady a long vacation to chill out!!! Thank you
by Voula xxx.xxx.137.177
July 06, 2016
I have been seeing Dr. Niles since 1998, he is great but the wait time is extensive. This is not uncommon for any of my eye doctors though and I see a few.
by Jill xxx.xxx.246.30
December 07, 2015
Not the friendliest staff and Dr, Niles himself is not very personable and as far as your appointment expect to be there forhours.
by Roseann xxx.xxx.151.173
January 05, 2015
My highest recommendation for Dr Niles.
He explained all my options in a way other doctors did not and advised me on the best surgical option for me.
by chuck524 xxx.xxx.85.40
May 23, 2013
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.127.33
May 20, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.98.104
October 29, 2012
I was very impressed with how conveniently located was this office.

When I told the staff about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand my problem.

One is run thru an assembly line type of program where you move from station to station for testing. I was disappointed that their staff didn't seem to respect clients very much. Most weren't really disrespectful but I felt some didn't have a very good attitude.

When you finally see the doctor, his refracting machine has been preset by a staff person to your results obtained at the test stations. You look into the refracting machine, the doctor asks is this better or worse 3 or 4 times, looks into your eyes, signs your Rx, says about 10 words about when to come back and is off to the next client. You see the doctor for about 5 minutes.

Whenever I ask a question on the phone they always make me schedule an appointment to see a doctor.
by Economist xxx.xxx.236.158
October 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Debbie xxx.xxx.3.77
August 28, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.40.236
August 03, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 19, 2011
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Map and Directions
6333 Main Street, Williamsville, NY 14221