James Canavan, MD

James Canavan, MD
Springville Pediatrics 25 E Main St Springville, NY 14141
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were very polite and helpful and made sure that I had everything I needed. When we walked into the examining room, I was so happy to see that they had taken the time to make the examining rooms bright and child-friendly. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Shannon
May 26, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you feel safe in this provider's care?
Yes
by Anonymous
May 07, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 05, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office clean?
Yes everything was neat and sterile
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous
April 18, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to make an appointment with this provider?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 12, 2011
One thing I like about them, is that they always have at least one doctor or nurse practitioner as back-up support for when the pediatrician gets sick or is unavailable. I know someone will always be able to take care of my child. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Sarah Currie
March 26, 2011
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