James Canavan, MD

James Canavan, MD
Springville Pediatrics 25 E Main St Springville, NY 14141
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this pediatrician to others?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
January 05, 2012
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
November 23, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
November 21, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to find parking at this provider's office?
Yes, it was convenient
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous
October 15, 2011
Did you feel safe in this provider's care?
Yes
Are you going to visit this provider again?
Sure
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 29, 2011
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 17, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 15, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Somewhat, they could've been more understanding
Was the waiting area spacious?
Yes
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 08, 2011
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
by Anonymous
July 22, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always make sure to return my phone call as soon as possible. They've never left me waiting. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Heather
June 28, 2011
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