Shawn Ferguson, MD

Shawn Ferguson, MD
Rainbow Pediatrics Of Niagara 5290 Military Rd Ste 3 Lewiston, NY 14092
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.1
July 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.185.236
June 27, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 29, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 27, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
January 07, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 06, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Yes
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Does this provider give unbiased advice?
Yes
by Anonymous
January 01, 2012
Was the waiting area spacious?
Yes, extremely spacious
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 14, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
December 12, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
December 10, 2011
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