Robert Small, MD

Robert Small, MD
Westchester Bone & Joint Assoc 222 Westchester Ave 101 West Harrison, NY 10604
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.177.101
May 07, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Gary Olivier xxx.xxx.151.122
January 06, 2014
I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.
by Muriel Meyer xxx.xxx.63.207
December 07, 2013
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office easy to locate?
Fairly Easy
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.13.55
February 04, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you recommend this orthopedic surgeon to others?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.235.160
October 24, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. I had the hardest time finding their office, and I usually have a good sense of direction. I would never visit them again. I was very disappointed. I felt very rushed. They barely spent two minutes with me and almost completely ignored me.
by Patient with Back Pain xxx.xxx.173.70
August 15, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.117.231
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.230.59
July 09, 2012
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 01, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
December 26, 2011
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