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Michael Owen, MD

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Surgeons - Neurosurgeons

Owen & Krawchenko

Watertown, NY

Owen & Krawchenko

Watertown, NY
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Michael Owen, MD
Owen & Krawchenko
(7 Reviews)
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629 Washington St Watertown, NY 13601
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The wait was absolutely ridiculous. It messed up my entire day. They left me alone in the appointment room for quite a while. I did not feel safe with them at all. I was scared that something was going to go wrong. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone.
by Tb xxx.xxx.23.194
November 24, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.203.175
October 15, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous xxx.xxx.95.44
September 10, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.66.183
October 17, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 09, 2012
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Would you recommend this provider to others?
No
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
January 06, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 26, 2011
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Map and Directions
629 Washington St, Watertown, NY 13601