John Shiau, MD

John Shiau, MD
Minimally Invasive Spine Surgery Institute 15 Park Avenue Suite 1S New York, NY 10110
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Completely!
by Paul xxx.xxx.193.32
December 13, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.61.80
December 11, 2013
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.250.130
November 11, 2013
I think Dr Shiau's staff is very professional especially his assistants and physician assistants. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. He is extremely busy and occasionally he will have to postpone a appointment but usually at least a week notice is given. His wait time can be long though! But I find that once I do see him I am never rushed. He is thorough and is an excellent surgeon who specializes in minimally invasive surgery. The office was easy enough to find. Their prices were very fair as he takes my insurance. They are so kind and caring, and they have stayed open past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Rose xxx.xxx.61.80
March 16, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.49.198
March 07, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider show attention to detail?
Kind of, but not very much
Was this provider's staff friendly?
Not Really
by Anonymous
December 29, 2011
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