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Frank Genovese, MD

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Frank Genovese, MD
Northeast Neurosurgery
(8 Reviews)
> Get Phone Number & Directions
1201 Nott St Ste 306 Schenectady, NY 12308
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Their primary concern is what's best for me, and the doctor only give me the advice that would benefit me the most. I was confident that I was under the care of a professional. There was no annoying music playing while I waited or during my visit.. Everything the doctor told me in the beginning ended up turning out exactly the way he said it would. I've never doubted his abilities. All of the nursing staff was very helpful and friendly.
by G MAY xxx.xxx.28.197
September 16, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.205.161
June 29, 2013
Did this provider listen to your input and concerns?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.19.92
April 29, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.19.92
March 30, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.19.92
December 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.127.217
September 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.85.180
July 11, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
July 19, 2011
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Map and Directions
1201 Nott St Ste 306, Schenectady, NY 12308