Ann Costello, MD

Ann Costello, MD
Costello & Costello 217 N Aurora St, Crescent Bldg Ithaca, NY 14850
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 09, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this internist to others?
I Already Have
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 04, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
October 12, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 30, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
May 09, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes
by Anonymous
May 06, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider use current and safe equipment?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
April 13, 2011
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