James Mason, MD

James Mason, MD
Eastside Internal Medicine 800 Ayrault Rd Ste 200 Fairport, NY 14450
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.137.196
July 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.85.58
July 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.85.254
June 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.186.163
May 16, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.71.204
March 28, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
February 22, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 09, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 26, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
April 01, 2011
They were absolutely amazing and make others in the same field look like beginners. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The chairs in their waiting room were definitely above average. I was comfortable. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Patty
March 08, 2011
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