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Theresa Viola, MD

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Theresa Viola, MD
Capital Care Medical Group
(6 Reviews)
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624 McClellan St Ste G01, Capital Care Med Group Schenectady, NY 12304
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dr. Viola has been my primary care physician for well over 20 years. I'm usually nervous with doctors. Not with Dr. Viola- ever. She's kind, compassionate and very much an active listener. She has taken the time over the years to get to know me and my health needs very well. Her knowledge of medicine is very impressive. On the rare occasion she's stumped by something, she doesn't hesitate to send me to a specialist. The office staff is a pleasure to work with. Always pleasant and helpful. Thank you Dr. Viola, nursing and office staff for making each visit pleasant.
by Tracy C xxx.xxx.186.73
January 30, 2023
Was this family doctor friendly?
Yes
Was this family doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.203.21
March 13, 2014
Was this provider's office too loud?
No, it wasn't too loud
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.186.14
May 03, 2013
Dr. Viola is wonderful. Great doctor, very thorough and professional. However, the staff is less than competent. I notified them of my address/phone number change several times, only to get calls from my previous residence telling me that my doctors office was calling looking for me and had left messages with personal information about my appointment on their answering machine. I never went back
by M
November 14, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
September 06, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 06, 2011
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Map and Directions
624 McClellan St Ste G01, Capital Care Med Group, Schenectady, NY 12304