Richard Junke, MD

Richard Junke, MD
Lockport Family Medicine 438 High St Lockport, NY 14094
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Do you feel confident that this provider will work with you until a solution is reached?
No
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Would you recommend this family doctor to others?
Absolutely Not
Did this provider show attention to detail?
Sometimes
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.90.166
March 09, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.0.46
June 20, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Robin
October 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
July 12, 2011
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