Alan Glass, MD

Alan Glass, MD
Pomerantz & Glass 271 Doughty Blvd Inwood, NY 11096
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Amazing Doctor and Staff
by Maureen xxx.xxx.88.129
February 10, 2015
I was very pleased to see that their equipment was state-of-the-art and well taken care of. It really put me at ease to see that everything was so advanced. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Jim Palmer xxx.xxx.197.24
November 29, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's staff friendly?
Yes
by Anonymous
January 22, 2012
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
July 25, 2011
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