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Stacey Hecht, MD

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Stacey Hecht, MD
(8 Reviews)
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171 Franklin Tpke Waldwick, NJ 07463
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider's office easy to locate?
Only with clear directions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office clean?
It could have used some cleaning
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by LD xxx.xxx.122.249
October 02, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Absolutely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Richie Youngclaus xxx.xxx.41.245
March 15, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by james xxx.xxx.222.74
January 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.203.210
April 09, 2012
Did this provider answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
December 07, 2011
After I told them that I'd like to seek a second opinion, not only did they not get upset, they encouraged it. It made me trust them and their motives all the more. They have a very good professional reputation. I know that I'm under the care of an expert. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Rebecca
November 17, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 14, 2011
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. There was ample parking at their office.
by RacerWife7
June 24, 2011
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Map and Directions
171 Franklin Tpke, Waldwick, NJ 07463