Joseph Altongy, MD

Joseph Altongy, MD
Family Orthopedic 33 Overlook Rd Ste 202 Summit, NJ 07901
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by mom of 3 xxx.xxx.50.208
August 13, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 19, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider friendly?
Polite Enough
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 14, 2011
Was this provider friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you recommend this orthopedic surgeon to others?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 24, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 07, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They never left me for an extended period of time and I never felt ignored. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Noel
July 22, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
July 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer flexible appointment times?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 29, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
March 24, 2011
They were ready to see me when I showed up for my appointment. In fact , i got an appoinment from the office at an hour's notice. I never had to wait for them to show up. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I will definitely refer my friends and family here. They were great and I think more people should know about them. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by angel
March 24, 2011
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