Douglas Avella

Wellness.com Featured Provider
Douglas Avella
Atlantic Medical Group Pediatric Orthopedics at Ridgewood Office

(201) 612-9988

140 Chestnut Street Suite 201 Ridgewood, NJ 07450
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I was unimpressed with their phone etiquette. I would never visit them again. I was very disappointed. They were surprisingly cold, abrasive, and unwelcoming. I called at 2 to confirm my appt for 4. that was the perfect time to tell me they are running over 1 hour behind. I arrived 10 min before my appt. They could have told me then they were running over 1 hour behind and given me the option of rescheduling. When I finally had enough, their attitude was extremely dismissive.
by disgusted xxx.xxx.236.170
June 28, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
February 08, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 02, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
July 11, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 08, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 29, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 05, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
March 21, 2011
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Primary Specialty

Orthopedic Surgeon

Practice Atlantic Medical Group Pediatric Orthopedics at Ridgewood
Gender Male