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Paul Roberts, MD

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Paul Roberts, MD
Neuro-Specialist-Morris-Sussex
(11 Reviews)
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350 Sparta Ave Ste A Sparta, NJ 07871
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
waiting room long. dr talks too fast for me, seems very unorganized going thru papers. asks if i've had any strokes or seizures, I'm sure he would be informed if i did. the appt was short, except for the wait time.
by Lori xxx.xxx.78.66
March 27, 2018
Dr talks too fast for a hearing impaired patient that has asked him to SLOW DOWN, does all tests that my family/eye dr would do. Wait in the patient room for a while when no one is there. He doesn't remember me being deaf. Goes through papers like I've never been there before. Giving me prescriptions that are NOT Generic, so the pharmacy is calling asking if Generic is ok. OF COURSE! how can i afford the regular fill!
by Lori J Rummel xxx.xxx.78.66
July 05, 2017
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
No
Did this doctor answer all of your questions?
Some were answered
Was this doctor's staff friendly?
Friendly Enough
Is this provider willing to pursue advice from other providers when necessary?
Possibly
by Anonymous xxx.xxx.62.178
July 15, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you and your circumstances at every appointment?
Yes
by Kareen Giovane xxx.xxx.218.33
January 14, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.140.163
September 03, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to relax during your appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous xxx.xxx.230.173
May 16, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.208.117
October 19, 2012
Was this provider's staff friendly?
No, they were rude
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.149.69
October 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.39.170
March 28, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
June 10, 2011
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Map and Directions
350 Sparta Ave Ste A, Sparta, NJ 07871