Michael Russoniello, MD

Michael Russoniello, MD
Pulmonary Associates 765 State Route 10 Randolph, NJ 07869
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.234.254
April 08, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.202.73
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Yolanda Toledo xxx.xxx.125.248
May 23, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
February 21, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
February 13, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 09, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 29, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 05, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
March 22, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always take that extra step to make me feel special. I always enjoy my appointments here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Brian Prutting
March 16, 2011
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