Mark Elias, MD

Mark Elias, MD
Surgical Associates-Rochester 21 Whitehall Rd Ste 204 Rochester, NH 03867
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this surgeon leave you unattended for an extended period of time?
No, I was always attended to
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.213.150
May 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Angela xxx.xxx.134.180
April 23, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you feel safe in this surgeon's care?
Yes
by Anonymous
February 25, 2012
The chairs in the waiting room were not too comfortable. I didn't want to wait too long. Their staff wasn't understanding or helpful at all. It seemed like they were going out of their way to ignore me. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They didn't want to listen to any of my input or concerns. Every time I tried to say anything, they just cut me off or dismissed my opinions. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. The doctor basically rushed through the appointment, dismissed my comments and concerns and was smug and cocky throughout the entire visit. He didn't even care that I was in extreme pain, he basically treated me as if I was a drug seaker and made me feel like I was a psycho and faking. He was impolite, rude, and very offensive. I will never see this man again. If he is this horrible to a patient while they are awake, I can imagine how he treats people when they are under anesthesia
by Wendy
January 06, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 12, 2011
Did this surgeon seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this surgeon rush your appointment?
No, I was able to ask as many questions as I wanted
Did this surgeon listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous
October 02, 2011
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