OUTSTANDING. TAKES TIME TO LISTEN AND TAKES TIME TO EXPLAIN. AS FULLY AS PATIENT WANTS. MAKES SUGGESTIONS HE FEELS PATIENT SHOULD KNOW. SPEAKS FOR AND TO PATIENT. VERY KIND. DOESN'T RUSH THROUGH ANY PHASE OF VISIT WHETHER IT BE OFFICE OF PHONE. WANTS TO MAKE SURE YOU UNDERSTAND YOUR ISSUES AND GET A PLAN FOR FURTHER TREATMENT . EXUDES CONFIDENCE IN A MOST PROFESSIONAL WAY.