Womens Health of Northeast Nebraska Pc

Womens Health of Northeast Nebraska Pc
Womens Health of Northeast Nebraska Pc 2504 W Benjamin Ave Norfolk, NE 68701
Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
All they are worried about is how they are going to get paid! After not seeing them for 4 years, when I called to make an appointment they asked me if I had insurance and I told them yes. They called me back 2 times to verify I had insurance because apparently they tried checking the insurance I had 4 years prior. I gave them my new insurance number with Blue Cross Blue Shield. The first thing they asked for when I walked in the door to check in was to see my insurance card. I delivered 2 children with Dr. Mark Albins and I felt the whole time the receptionists were VERY rude. The nurses and doctors are great and very kind but the office help could use some improving and customer service skills!! They act like if they don't collect every penny they are going to get fired or something. VERY VERY Rude receptionists!!
by Anonymous xxx.xxx.196.146
April 02, 2013
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.129.133
February 25, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
December 28, 2011

Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I always tell my friends looking for a new OBGYN to go here. Its one of the best doctors offices I've ever been to. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by toni
November 16, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always made sure that I wasn't in any pain.
by k.matamoros
August 25, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
Yes
by Anonymous
June 14, 2011
Add a Review