Eileen Rock, MD

Eileen Rock, MD
Lincoln Family Wellness 1101 S 70th St Ste 101 Lincoln, NE 68510
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Would you recommend this family doctor to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider late to your appointments?
No, they were on time
Did this family doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.140.18
December 11, 2013
Was it easy to make an appointment with this provider?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.34.238
November 19, 2013
by Anonymous xxx.xxx.228.252
September 19, 2013
I have gone to this facility for over 20 years and have been satisfied. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet. They've never used foul language. They always make an extra effort to be polite and courteous. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.

Just in the last year or so, it seems like the doctor is more rushed and you have to have a separate appt. for each topic you want to discuss. I have also noticed that the later in the day that my appt. is the later the doctor is.
by acedec xxx.xxx.231.95
July 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.203.2
May 03, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.19.107
April 12, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this family doctor answer all of your questions?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.19.141
March 16, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.243.14
February 03, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.105.200
January 10, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.156.205
October 01, 2012
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