Karl Oehrtman, MD

Karl Oehrtman, MD
Glacier Ear Nose & Throat-Head 160 Heritage Way Kalispell, MT 59901
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 01, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They never left me for an extended period of time and I never felt ignored. They have really great customer service here. They always put their customers first, regardless of the situation. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by Charles
October 24, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 17, 2011
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 26, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 23, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 09, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by mike
August 03, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office too cold?
No, it was fine
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
June 08, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 31, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
by Anonymous
May 31, 2011
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