Karl Oehrtman, MD

Karl Oehrtman, MD
Glacier Ear Nose & Throat-Head 160 Heritage Way Kalispell, MT 59901
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.44.88
April 02, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.244.2
March 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by renee bryant xxx.xxx.55.49
March 13, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was given a polite greeting when I walked in. It was nice to be acknowledged. I am going to refer everyone I know here. I absolutely love this place. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by barb h.
February 22, 2012
I've always felt as though Dr. Oehrtman was listening to my personal needs and provided me with the best possible care for me in my situation. I take my kids to him now as well!
by Shauna Lin
February 21, 2012
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Kyna Orr
February 01, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to make an appointment with this provider?
Yes
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this ENT otolaryngologist to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 04, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 04, 2011
They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Mrs Jami
November 23, 2011
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 10, 2011
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