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Terrell Mulford, DO

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Terrell Mulford, DO
Unity Medical Group
(5 Reviews)
> Get Phone Number & Directions
801 Hazelwest Dr Hazelwood, MO 63042
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
4 star average for Value
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.26.225
January 25, 2014
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider have reasonable prices?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.5.75
December 21, 2012
I'm new in Missouri and visited Mulford because I need a primary to address my very serious chronic pain issues. Mulford became immediatly suspicious when I explained what medicine I am taking. He even made the very unscientific statment that someone who is thirty-seven years old should not need to take pain medicine. Ridiculous! Not only is a person's age not relative to pain relief needs, but pain itself is subjective. These things are not so easily quantifiable, that's why there are pain medicine contracts between patient and provider that assure a paitient is not misusing the medicine. He began cutting me off and not allowing me fair time to explain myself in full, his tone became overly authoritarian. He never even got to know me or all my issues. He told me he would need to call my previous doctor to confirm that I was a legitimate patient. I understaningly agreed to this although I had brought with me plenty of information to show cause for trust. He had lied to me. It was not merely a phone call on his part, he wanted to wait for weeks until my complete records arrived by mail before prescribing the medicine I need. I called my old doctor and had my records quickly faxed to Mulford. I felt Mulford was blowing me off, and meanwhile I was agonizing in pain that transforms every aspect of life. Mulford himself finally called over a week later and left a message to call him. I returned his call and left him a message that I would not be able to get to the phone because I must work and asked him to return my call and leave me a detailed message. He never returned my call. I became fed up and asked my wife to call during office hours and request that my records be prepared so I can collect them in person. My wife was so insulted by Mulford, his tone was arrogant and condesending as usual, and he attempted to bait her into saying that I didn't even want to hear what he had to say. She didn't know Mulford hadn't returned my call. My wife and I are both decent people of integrity and dignity, and we were nothing short of polite and respectful toward Mulford and his friendly staff. We are both mortified by Mulford's debasing and condesending tone of language. I would highly suggest that anyone that is concerned that they may be in pain at sometime in their life, or are now having pain issues that require medical attention to stay away from this person. I was treated like a criminal, which is pretty dishonoring for a U.S. Infantry veteran that is not yet recieving medical attention from the VA. There is a point when a physicians lack of action becomes tantamount to a lack of compassion, and a point when failure to listen and act becomes a neglect that is actually harmful to a patient. There is a oath doctors take, I'm not sure what all it entails as medicine is something I only have military life saving practice and my own personal experience with, but I believe there is something in the oath about causing no harm.
by Matthew C. xxx.xxx.175.48
June 02, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this general practitioner answer all of your questions?
No, I left confused and frustrated
by Anonymous
February 21, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 31, 2011
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Map and Directions
801 Hazelwest Dr, Hazelwood, MO 63042