Andrea Crossley

Wellness.com Featured Provider
Andrea Crossley
Mercy Clinic Pediatrics - West County Office

(636) 458-5858

Fax (636) 458-6510 16555 Manchester Road Suite 201 Wildwood, MO 63040
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this pediatrician friendly?
Yes
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Not really. They have a nurse on staff when the pediatrician is unavailable, but that's it
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.54.149
August 10, 2013
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Would you refer this provider to a family or friend?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by srini xxx.xxx.16.5
December 06, 2012
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you and your circumstances at every appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.109.12
October 22, 2012
Did you feel safe in this provider's care?
No, I was scared
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
January 30, 2012
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 27, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
by Anonymous
December 31, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer flexible appointment times?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
December 19, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 09, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 18, 2011
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Primary Specialty

Pediatrician

Practice Mercy Clinic Pediatrics - West County
Gender Female
Certification PNCB - Pediatric Nurse Cert, Nurse Practitioner-Primary Care
Business Hours
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 12:00 PM
Sunday:Closed