Catherine Dean, MD

Catherine Dean, MD
Woman's Healthpartners Inc - Saint Louis, MO 63117
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider maintain a professional appearance?
Absolutely
Does this provider have helpful information available online?
Definitely
Did you feel like this provider's office was sufficiently staffed?
Mostly
Can this OBGYN or their colleague on call be reached day or night?
Yes
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.23.141
March 31, 2014
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.225.230
April 08, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Would you recommend this OBGYN to others?
I Already Have
by Anonymous xxx.xxx.34.12
March 27, 2013
My pap results come back abnormal with stage 1 dysplaysia. Unbeknownst to me at the time....research shows it takes years for an abnormal pap to develop into full blown cervical cancer. And in addition to that....9 times out of 10 the dysplasia goes away on its own. So when Dr Dean tells me I need a colposcopy I agreed no questions asked. Immediately following that procedure she informed me that I needed to have a "leep procedure". She gave me every reason to believe that this was a very serious situation and my life was on the line. However, by this time I had done my homework and found that abnormal paps are nothing to get freaked out about. I decided to get a second opinion. About 1 month later I had the pap done by a doctor that knew absolutely nothing about my past. The pap results were normal. I then confessed to him what was going on and he literally laughed out loud but had no comment as to what was so funny. Moral of the story......obviously Dr Dean was busted.
by cat3835 xxx.xxx.223.9
September 14, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.

No one answers the phone. When I finally got thru, I was told that I had gotten caught in a loop. I happened 3 times.

by Anonymous xxx.xxx.29.1
August 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.9.3
August 10, 2012
Dr. Dean is fine, but the office itself is very unorganized. They forgot to enter me in the computer and I showed up twice without being notified I was canceled on. After this inconvenience the office was unwilling to accommodate my needs. I took my business elsewhere. Nevertheless, there are no complaints with Dr. Dean herself and had my schedule been more flexible to work around the office's follies, it would have been fine
by dissatisfied xxx.xxx.70.201
May 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.140.13
March 14, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 30, 2011
Did you experience unnecessary pain during your visit?
No
Was it easy to make an appointment with this provider?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 26, 2011
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