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Diane Voss, MD

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Diane Voss, MD
Blue Springs Internal Medicine
(15 Reviews)
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220 NW R D Mize Rd Ste 101 Blue Springs, MO 64014
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
by Anonymous xxx.xxx.208.185
July 15, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.143.182
April 18, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.155.40
February 12, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.155.40
November 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.3.131
July 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.40.52
June 26, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 23, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I will with no question recommend them to everyone I know in need of an internist. I was so pleased with their high quality of care. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Carol
February 10, 2012
They were far to arrogant to get any sort of outside advice, even though they knew they should. My blood work was off and I was told by Dr. Voss that she was going to have to google it because she didn't have time the night before to do it. I was hoping to see someone that considered my safety more important than always having an answer. I was somewhat uneasy during my appointment. I was never able to fully relax. It was not easy to reach them in an emergency. There have been times when they would call me after 6pm at night. I've had them never return my phone calls when certain blood levels were considered "dangerously" low. I have also been called when levels were high, but upon getting a hard copy, they told me the wrong thing. I've had to request for certain blood draws to be made, even if they were routine. I had to remind them of my 6 month follow up MRI's. I had to call several times before I finally reached them. There have also been times when I wasn't told something was wrong with me until months later when I should have seen a specialist. My husband was misdiagnosed with "tennis elbow" when the orthopaedic confirmed it was a torn muscle. One thing that's been so annoying about Diane Voss, MD, is that they are ALWAYS hours late. Their office looked like the cleaning crew may have skipped a week. If you want to go there, be ready to start planning your obituary. On top of that, her "nurse" broke confidentiality/HIPPA, giving my parent, who was coming in as a patient, information about me and my case.
by Fed up no more patient
February 06, 2012
It was easy to get the appointment time that worked for my schedule. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Gary
January 09, 2012
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Map and Directions
220 NW R D Mize Rd Ste 101, Blue Springs, MO 64014