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Mel Lucas, DO

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Mel Lucas, DO
Patterson Medical
(12 Reviews)
> Get Phone Number & Directions
2175 Charbonier Rd Florissant, MO 63031
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Was this provider's staff friendly?
Yes, they went above and beyond
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.116.137
July 31, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.159.26
March 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.39.16
August 27, 2012
Are you going to visit this provider again?
Sure
by Anonymous
January 06, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 05, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
October 18, 2011
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They always make sure to return my phone call as soon as possible. They've never left me waiting. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Brenda Taylor
August 10, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
July 12, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 26, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 06, 2011
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Map and Directions
2175 Charbonier Rd, Florissant, MO 63031